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Speaking with purchasers and colleagues was a easy topic. All you needed was once a phone and some stationery. In these days you want whatever extra: flexibility.


Some folks reply fine to e-mail. Others like the human contact of a cell name. More youthful customers decide upon the laser efficiency and instantaneous gratification of texting. Others still – corresponding to co-employees – could respond quickest to a word left on their chair.


One individual’s high-quality system of communique is one other individual’s worst. Figuring out which approach to use in a given predicament is an artwork and a science I to find exciting.


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